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Returns & Refunds
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General
Of course, we hope you are delighted with your purchase, but if you are not, you can return any item within 30 days of receipt, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging. You
Online Store Purchases
We are more than happy to issue refunds, which will either go back onto the original payment used when the purchase was made, or can be issued as store credit. Whichever you prefer. Please note we are not able to refund any postal charges unless the
In Store Purchases
Any in store purchases are eligible for return for a 30 day period from purchase date. You can choose either to bring in your purchase or back to our store in Notting Hill or ship your return to our Returns Department. You can start a return online:
It's Been Longer Than 30 Days... Can I Still Issue A Return?
If you return an item outside of the 30-day returns period, we can still accept a return, but you will be issued with a store credit, which can be applied against any future order. Please bear in mind these returns are processed by our returns team a